Frequently Asked Questions
Q1: What are your primary advantages?
A: With 17 years of experience, we possess extensive expertise in providing OEM services for world-renowned brands.
Q2: How is the product quality assured?
A: We maintain a rigorous raw material control system and QC policy. Every product undergoes strict testing before shipment, including:
- Explosion tests
- Lifetime durability tests
- Real-world road tests
- Market performance analysis
Q3: What is the warranty period?
A: We provide a comprehensive warranty for a period of 12 months.
Q4: How are claims and issues resolved?
A: Due to our strict testing, our claim rate is significantly lower than competitors. If a claim occurs, simply provide a detailed record, including problem descriptions, videos, and photos of the tracking code. After verification, we will provide a solution according to our after-sales policy.
Q5: Are you a manufacturer or a trading company?
A: We are a professional manufacturing factory with integrated Research & Development, production, and sales capabilities.
Q6: Can I request samples?
A: Yes, we offer free samples for quality evaluation. Please contact our sales team for further information.