?
Frequently Asked Questions
Q1. What are your terms of packing?
A: Generally, we pack our goods in color boxes or neutral white boxes and brown cartons. We can also pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We will provide photos of the products and packages before you pay the balance.
Q3. How about your delivery time?
A: Generally, it takes 20 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures required.
Q5. What is your sample policy?
A: We can supply 1 or 2 sets of samples with no charge, but the customers need to pay for the shipping cost.
Q6. Do you test all your goods before delivery?
A: Yes, we perform 100% testing on all products before delivery to ensure quality.