❓ Frequently Asked Questions
Q1: What are your terms of delivery?
A: We offer EXW, FOB, CFR, CIF, DAP, and DDP. If you have a warehouse or agent in China, we can arrange delivery to your specified location.
Q2: What are your payment terms?
A: T/T 30% as deposit, and 70% before delivery. We will provide photos of the products and packages before you settle the balance.
Q3: Can you produce items according to samples?
A: Yes, we can manufacture products based on your physical samples or technical drawings. OEM services are fully available.
Q4: How long does delivery take?
A: For stock items, shipment is arranged within 3-5 days. For bulk orders, it generally takes about 20 days after receiving the advance payment.
Q5: What is your standard packaging?
A: Generally, we use neutral white boxes and brown cartons. Customized branded packaging is available if you have a legally registered patent and provide authorization.
Q6: What is the quality guarantee period?
A: We provide a 6-month quality guarantee on our clutch boosters to ensure reliable performance for your fleet.