Frequently Asked Questions
Q1: How can I get your product catalogue?
A: Send an enquiry to us. Our sales team will reply within 12 hours with the full product catalogue.
Q2: Can I get a sample to check quality before a mass order?
A: Yes, you can. We welcome sample orders to check our high-quality standards.
Q3: Is there any guarantee for your products?
A: Yes, all our products come with a 12-month free guarantee as part of our commitment to quality.
Q4: How about your delivery time?
A: Generally, it takes 3 to 30 days after receiving your advance payment, depending on the items and quantity.
Q5: Do you test all your goods before delivery?
A: Yes, we perform a 100% quality test on all products before they are dispatched.
Q6: How do you maintain long-term business relationships?
A: We maintain good quality and competitive pricing to ensure customer benefit, while treating every client as a valued friend.