Frequently Asked Questions
Q1. What types of products are available under the ZTR brand?
We supply a wide range of auto parts including control arms, ball joints, drive shafts, wheel hubs, brake pads, steering racks, shock absorbers, engine mounts, and fuel pumps.
Q2. What is the Minimum Order Quantity (MOQ)?
If the items are in stock, there is no MOQ limitation. Normally, an MOQ of 10 pieces is acceptable for standard orders.
Q3. Do you provide a quality guarantee for your products?
Yes, we provide a 1-year quality guarantee. Specifically, brake pads, shoes, and belts are guaranteed for 50,000 KM.
Q4. How do you control the quality of the products?
Quality is controlled through advanced equipment and professional technical workers. The factory performs sample testing, and our QC team checks every product before shipment.
Q5. What is the estimated delivery time?
Delivery usually takes 5-20 days after the deposit is received. Hot-selling items are often kept in stock for faster delivery.
Q6. What is the order procedure?
First, we confirm details like OEM number, packing, and quantity. After a 30% deposit, we start production. We then provide product images for inspection before the final balance and shipment.