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Frequently Asked Questions
What products does your company supply for the ZTR brand?
We supply a wide range of auto parts including control arms, ball joints, drive shafts, wheel hubs, brake pads, steering racks, shock absorbers, engine mounts, clutch plates, and various engine components like ignition coils and fuel pumps.
What is the Minimum Order Quantity (MOQ) for each item?
For items currently in stock, there is no limitation on MOQ. Normally, an MOQ of 10 pieces is acceptable for standard orders.
Do you provide a guarantee for your products?
Yes, we provide a 1-year quality guarantee. Specific items like brake pads, brake shoes, and belts are guaranteed for 50,000KM.
How do you control the quality of ZTR products?
Quality is controlled through advanced equipment and professional technical workers. The factory performs sample testing before shipment, and our QC team checks every product to ensure high standards.
How long is the delivery time after the deposit is paid?
Usually, delivery takes 5-20 days. Some high-demand sales items are kept in stock for faster dispatch.
What is the typical order procedure?
We first confirm all details (OEM number, packing, quantity) via communication. A commercial invoice is sent, and production begins upon receipt of a 30% deposit. After production, we provide photos for inspection before final balance payment and shipment.